Support

After-Sales Support You Can Trust

At SWAN, we know that reliable water monitoring doesn’t stop at installation. That’s why our after-sales team isn’t just a support desk—they’re real people located in your region, ready to respond quickly when you need help. They understand the full scope of your process, not just the instruments, and can provide on-site assistance, local repairs, and guidance that keeps your operations running smoothly.

From preventive maintenance and calibration to supplying genuine parts, our experts ensure your systems deliver consistent, accurate results while minimizing downtime. With SWAN, you’re not just getting world-class instruments—you’re gaining a partner who knows your application, your region, and how to keep your investment performing at its best.

Reliable Support & Uptime

Minimize downtime with fast response, expert troubleshooting, and expert troubleshooting. Whether on-site or remote, our service team is ready to keep your instruments running at peak performance.

Maintenance & Calibration

Choose from on-demand or scheduled maintenance services. Our factory-trained technicians deliver precise adjustments, certifications, and full documentation—ensuring compliance and accuracy for audits and quality assurance.

Genuine Parts & Consumables

We supply authentic Swan sensors, reagents, and components with fast delivery. Regional workshops offer convenient repairs and refurbishments to extend instrument lifespan.

Meet Our Headquarters Support Team